Frequently Asked Questions
Find answers to common questions about our IT Managed Services, IT Consultancy and Cybersecurity services.
What type of IT work do you do
We provide IT solutions and IT services that small businesses are likely to require. We are specialists in Apple Products and services, but we provide solutions using both Apple and Microsoft to meet the needs of all clients.
How much will it cost
It’s difficult to provide costs until we know more about your business. You can gain an overview of our entry level pricing for consultancy and IT managed services here
Do we have to have to sign up to a long contract
The first service we usually provide is our IT consultancy service to ascertain your requirements and provide you with some recommendations. This is a one-off cost. Should you decide you want to work with us on a longer-term basis, we can discuss your ongoing needs at this point.
Why should we choose you over other IT suppliers
We have extensive experience and are part of the Apple Consultants Network – a group of specialist consultants recognised by Apple. We also specialise in implementing IT ecosystems that incorporate both Apple and Microsoft solutions. We pride ourselves on the high level of service we provide to clients and the way we communicate without using tech jargon.
Do we have to be based in London to use your service?
We are based in London and therefore we do often work with London based clients. However, we can work with clients throughout the whole of the UK, and internationally.
Will we need to employ an in-house tech team if we use you?
This depends on what type of IT and tech work that you are likely to need. This is one of the things we can discuss during the initial consultancy phase. One service that we offer following the IT consultancy is IT strategy where we help you plan your current IT requirements and your strategy for growth.
How can we be confident that security will be dealt with effectively?
Security is a number one priority, and we take this very seriously. We will work with you to look at your systems and IT growth plans and implement security best practices.
Can you help set up AI processes?
Yes. AI is becoming an increasingly important service and as such we incorporate it as part of our service offering. To help you implement the best AI processes for your business we need to understand your business and your growth plans, and this is one of the reasons our IT consultancy service is so important.
We don’t have much IT or tech knowledge in-house – does that matter?
No – that’s where we can really help. If your business has limited knowledge or in-house help on the tech side, we can become your outsourced IT team. For many businesses this can work out being a far more cost effective and productive way to do things.
Do you specialise in working with specific business types?
We work with SMEs, and we have some key sectors that we specialise in. By having such in-depth knowledge of these sectors, we are best placed to advise you on what you need. You can see our specialist sectors here.
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